Refund policy

Cancelling your Club Membership

You may cancel your Membership within two days after becoming a member for a full refund by completing the cancellation process found on your Membership page. Any benefits used during this period will be withheld from the refund. After the two day grace period, cancellation requests will result in Membership renewal prevention—it will remain active until the end of the prepaid period. The same rules, time limitations, and refund eligibility options also apply for Membership renewals.

Any promotions or incentives to join the Clubs are non-refundable unless stated otherwise.

Pausing your Club Membership

You may choose to pause your Membership. This option is also available via the website cancellation process. Pausing will prevent your Membership from being renewed at the end of your prepaid period. Membership will then lie dormant for three months, at which point it will automatically renew.  You may pause your membership by contacting concierge@superyachtbar.com.

Store Purchases

The ReserveBar Marketplace and ReserveBar Liquid Technologies facilitate store purchases.  For more information, please visit the ReserveBar Terms and Conditions.

Non-returnable and non-refundable purchases: personalized items (e.g., engraved), all items from presales, special releases, and items of seasonal relevance unless stated otherwise.